Frequently asked questions
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About No1 Comfort
About No1 Comfort
What does No1comfort stand for?
No1comfort stands for Health, Beauty & Fashion. We’re a curated online store offering quality health tools, beauty essentials, and stylish fashion items — designed to help you feel great, look amazing, and live confidently.
Why shop with No1comfort ?
We work with trusted suppliers, verify product quality, and bring together wellness, beauty, and style in one place. Every item is carefully selected to be effective, stylish, and safe, so you can shop with confidence.
Shopping & Products
Shopping & Products
How do I choose the right product for me?
Think about your goals — boosting your wellness, upgrading your skincare, or refreshing your wardrobe. Read product descriptions for details on size, ingredients, materials, and care. If you’re unsure, contact our support team for recommendations.
Are your health tools and beauty products safe?
Yes. We only source products tested for safety and, whenever possible, certified by standards such as FDA, CE, or dermatologist-approved testing. Many of our beauty products are cruelty‑free and vegan-friendly.
Do you offer eco-friendly options?
Yes. We feature items made with recyclable packaging, organic fabrics, or sustainable sourcing. Look for the eco-friendly tag on product pages.
Orders, Shipping & Delivery
Orders, Shipping & Delivery
How do I place an order?
Visit no1comfort.com, browse by Health, Beauty, or Fashion categories, add your favorite items to the cart, and proceed to checkout. You can check out as a guest or create an account for faster future purchases.
Where do you ship and how long will it take?
We ship to the U.S., Canada, U.K., and Australia.
- From U.S. warehouses: 3–7 business days
- From global warehouses: 7–15 business days
A tracking link is emailed once your order ships.
Do you ship internationally?
Yes, we also deliver worldwide. Shipping times vary, and customs fees may apply depending on your country.
How can I track my order?
After your order ships, you’ll receive a tracking number via email. You can also check your order status by logging into your no1comfort account.
Returns & Refunds
Returns & Refunds
What is your return policy?
You can return unused, unopened items within 30 days of delivery for a refund or exchange. Used beauty tools or opened skincare items may not be eligible due to hygiene reasons (unless defective).
How long does it take to process a refund?
Refunds are processed within 7–10 business days after we receive and inspect your returned item. We’ll notify you via email once completed.
Customer Support
Customer Support
Can I change or cancel my order after placing it?
Yes, as long as your order hasn’t shipped. Please contact our support team immediately to request changes.
How can I contact you if I have questions?
You can reach us at:
- Email: info@no1comfort.com
- Live Chat: Available on our website (during business hours)
Product Care & Tips
Product Care & Tips
Do I need separate skincare for morning and night?
Yes, most routines recommend lighter products with SPF for the day, and richer, hydrating treatments at night. Always follow the directions provided.
How soon will I see results from beauty products?
Results vary by product. Skincare items often need 2–4 weeks of consistent use. If irritation occurs, stop use and consult a dermatologist.
How can I make sure my fashion items last?
Follow the care instructions provided for each item. Wash at recommended temperatures, avoid harsh detergents, and store garments properly.
Safety & Privacy
Safety & Privacy
Is my payment and personal information secure?
Yes — we use SSL encryption and secure, PCI-compliant payment processors. Your personal information is never sold to third parties.
Do you use my email for marketing?
Only if you opt in. You can unsubscribe anytime via the link in our emails.
Special Offers & Bulk Orders
Special Offers & Bulk Orders
Do you offer discounts or bundles?
Yes, we regularly run seasonal promotions and offer bundle discounts on select items. Check our homepage or subscribe to our newsletter to stay updated.
Can I buy in bulk?
Yes, we offer discounts for wholesale or bulk purchases. Contact info@no1comfort.com for inquiries.